Refund policy

Return & Refund Policy

At Saibeen Style, your satisfaction matters to us. If for any reason you are not completely happy with your purchase, we’re here to help.

30-Day Return Window

You may request a return within 30 days of receiving your order.

Eligibility for Returns

To be eligible for a return, the following conditions must be met:

  • The product must be unused, unworn, and in original condition.
  • All original tags, labels, and packaging must be intact.
  • Proof of purchase (order confirmation or receipt) is required.

Items that do not meet these conditions may not be approved for return.

How to Request a Return

Follow these simple steps:

  • Send an email to saibeenstyle@gmail.com with your order number and reason for return.
  • Wait for confirmation from our support team.
  • If your request is approved, we will provide return instructions and a return shipping label (if applicable).

⚠️ Please note: Items returned without prior approval will not be accepted.

Damaged, Defective, or Incorrect Items

We carefully check all products before dispatch. However, if your order arrives damaged, defective, or incorrect, please contact us immediately with photos so we can resolve the issue promptly.

Non-Returnable Items

The following items cannot be returned:

  • Perishable goods (food, flowers, plants, etc.)
  • Customized or personalized products
  • Personal care and beauty items
  • Hazardous materials, flammable liquids, or gases
  • Sale items and gift cards

If you are unsure whether your item qualifies, please contact us before initiating a return.

Exchanges

If you wish to exchange an item, you must first request a return (if eligible). Once approved, you can place a new order for the desired product.

Refund Process

After we receive and inspect your returned item, we will notify you regarding approval status.

  • If approved, the refund will be issued to your original payment method.
  • Processing time may vary depending on your bank or card provider.

Please allow a few business days for the refund to reflect in your account.

If you have any questions or need assistance, our support team is always ready to help.

Thank you for shopping with Saibeen Style 💛